News & Events

We are now well underway with work for KACH Developments creating 28 brand new offices in Chudleigh. we have already completed a number of screeds and we are currently drylining and decorating the first block of offices. This are much needed workspaces in the area and provide excellent travel links for Devon and the surrounding areas.

MJS Group is a leading multi-trade construction company in the South West, specializing in new build homes, commercial buildings, and renovation projects. Operating across Avon, Somerset, Devon, Dorset, and Cornwall, MJS Group offers comprehensive services, including painting, tiling, carpentry, timber frame erection, drylining, plastering, and kitchen fitting. MJS Group is dedicated to delivering excellence in construction and customer satisfaction, could you be the one to lead our award winning aftercare team?

MJS Group offer staff a time served holiday bonus scheme adding 4 days to the initial starting allowance of 21 days (prorata). The company also offer a comfortable dress-code when in the office and on site free parking. Located just of the M5, the office is within minutes of Exeter, the A30 and A38 making access easy and simple to find.

Role Description;

This is a full-time, on-site role located in Exeter for a Customer Care Manager. The Customer Care Manager will be responsible for overseeing the customer service processes, resolving customer inquiries promptly, and ensuring a high level of customer satisfaction. The role involves coordinating with internal teams, analysing customer feedback, and implementing strategies with the wider team. The manager will also oversee customer support operations and ensure timely resolutions to issues. Working hours can be made flexible to suit the needs of the employee and the business. The role is being advertised at 30 hours per week, however these can be altered and agreed for the right candidate.

Qualifications;

Strong expertise in Customer Satisfaction, Customer Service Management, and Customer Support

Analytical Skills to evaluate customer feedback and drive improvements

Great understanding of Microsoft Excel, Word and Outlook

Excellent Communication skills, both written and verbal, for effective interaction with customers and internal teams

Leadership and organizational skills to manage and guide the customer care team

Experience in the construction industry is an advantage

CSCS Card would be an advantage

Proficiency in relevant customer service tools or software

Driving Licence required

1st September marked a true occasion at MJS Group. Oscar joined our ranks as an apprentice dryliner, working under the stewardship of his dad, Ryan. This is not the first time a son, daughter or family member has linked up at work here but it is the first time a THIRD generation has worked for the company. Tony, former senior contracts manger worked for the business for over 25 years, many of you will remember him. Both his sons have spent time on the tools, Ryan continuing with us to this day and Liam carving out a championship winning career in swimming.

We are delighted to have Oscar on board with us and see him, and our other apprentices, flourish in the coming years.

This month saw the completions of the office refurbishment, combining two former individual offices into one lager open plan first floor whilst keeping the group floor separate with rest areas and multiple offices. It was nice to be working on this small project for our neighbours and fellow site contractors.

We are delighted to continue our working relationship with Elan on their lovely site in Ilfracombe, in North Devon. This next phase provides more work going into the second half of the year for our drylining division.

June sees the completion of the biggest part of the refurbishment works at St James’ Park, home of Exeter City FC. This month we have completed the main corporate room at the club where they hold the match day dining experiences for sponsors and VIP guests. This room received the new corporate colour scheme of Grey and White with the ECFC Red highlighted in the middle band around the room.

This new colour scheme has given the club a boost in visual standing and brought a professional and clean look the whole building. The room is also used for companies to undertake workshop days, business meetings and seminars. We are very much looking forward to seeing the rest of the building coming together.

May sees us receive the Contractor of the Month Award on our Wain Homes site, Molbrook in South Molton. Well done to the decorating team on site and Wiktor the contracts manager.

This month saw the addition of the tiling contract for customers Place For People on our current drylining site in Exeter. The fantastic progress made by our drylining team has seen Place For People award us with the tiling and bathroom contract on this development. Well done to our surveying team for securing this new contract.

We have completed phase 1 of our mammoth project with Exeter City Football Club redecorating the infamous St James Park in the heart of our home city. The work lead by David Waterfield and his team of experienced decorators last week finished in time for the game at the weekend which finished 1-1 with Northampton Town.

The partnership put together by Louis Greenaway & Tom Wenborn was a vision for the future of the club and it’s corporate identity. Colourfully helped by Crown Paints and Adam Crispin put together this scheme with ourselves.

This first room is for VIPs, player’s family and friends. We are delighted with the outcome and look forward to the rest of the project. Stay tuned for more updates.

This week we held our annual company seminar at Future Skills Centre Exeter. Attended by over 60 staff, sub contractors, partners and suppliers. Louis Greenaway opened with the company update on our 70+ live contracts, future site starts, staff structure and 2025 projections.

Peter Applegate then took to the stage to give an overview on best practices, our site audit procedure, apprentice programme and upskilling along side Wayne Beaufoy at F P Herting & Son Plc and Greenlight Safety & Training with SSG Training and Consultancy Ltd providing an update on our Health & Safety policy and a H&S quick-quiz.

A member of each division then delivered a ‘hot topics’ segment, these were presented by David Waterfield, Ian Macdonald and Steve Clewer. Finally the morning was rounded off by Elliott Jeffery highlighting some customer trends, practices and key points.

Informing our operatives and staff of the vision for the company and where we are going is important and key to us progressing and raising the standards each week. Thank you to everyone that came and also to those that contributed to make the day a huge success.